Apple admits slowing older iPhones; check proof and facts!
24 December, 2017, 03:35 | Author: Jason Torres
The allegations were in a lawsuit filed Thursday in Chicago federal court on behalf of five iPhone owners from Illinois, Ohio, Indiana and North Carolina, all of whom say they never would have bought new iPhones had Apple told them that simply replacing the batteries would have sped up their old ones.
Now, Apple has offered an incredible explanation why your older iPhone gets - it's the BATTERY's fault. Literally, the same thing has been proved by running benchmarking application on a older iPhone and a newer iPhone. There is an nearly 1/3rd difference, which is very prominent difference and plays an important role in day to day user experience. However, the lawsuit says: "Nobody from Apple customer support suggested that he replace his battery to improve the performance of his iPhone".
Is Apple doing this to force users to upgrade to newer iPhones?
While Apple will probably be quick to point out that the software updates in question were meant to prevent users from encountering unexpected shut downs on phones with degraded batteries, the Illinois suit claims that Apple's failure to inform consumers about the full extent of these software updates is in direction violation of Illinois Consumer Fraud and Deceptive Business Practice Art, along with similar consumer protection laws in IN and North Carolina. Apple's fix appears to be throttling the CPU to prevent the phone from randomly shutting down.
Remedy: This might affect all users who are using iPhones which are more than an year old.
Apple design of handsets makes it borderline impossible for people to change batteries themselves.
"Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices", an Apple spokesperson said in response to an AFP inquiry.
The problem stems from the fact that all lithium-ion batteries, not just those found in Apple products, degrade and have problems supplying the big bursts as they age and accumulate charging cycles, Apple said in a statement.
The explanation continues - "Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions".
The feature, which slows performance to demand less power, has been extended to iPhone 7 handsets with the latest iOS operating software and will be added to other Apple products "in the future", the spokesperson said.
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